Quick answer
Pet urine treatment with Carpet Rescue is an add-on to a carpet clean: from $40 per affected room on top of the room price ($45 per bedroom, $120 minimum booking). Affected areas are found, flooded with an enzyme solution that breaks down the urine salts in the backing, left to dwell, then extracted with hot water. Fresh accidents usually clear in one treatment; old, repeated spots that have reached the underlay can need a second visit.
Why the smell comes back after a normal clean
When a dog or cat urinates on carpet, only a little stays in the fibres. Most of it goes through to the backing and into the underlay, and sometimes the floor underneath. As it dries it leaves urine salts and uric acid crystals behind. A surface clean, a supermarket spray or a hired machine removes what is in the pile and leaves the crystals in the backing, where humidity reactivates them. That is why the smell returns on a warm day or a damp winter morning.
Enzyme treatment works differently. The enzymes digest the uric acid and urine salts so there is nothing left to reactivate. It has to reach where the urine is, which means enough solution to get through to the backing, enough time to work, and then thorough extraction to remove the broken-down residue.
How we treat pet urine in carpet
- Find every spot: we check the areas you know about and look for the ones you do not, usually by edges, under windows and in corners, using the discolouration, smell and a moisture check where needed.
- Pre-treat: each affected area is saturated with an enzyme solution so it reaches the backing, then left to dwell while the rest of the room is prepared.
- Extract: hot water extraction of the whole room, with extra passes over the treated spots to lift the broken-down residue.
- Deodorise: a final deodoriser is applied so the room smells neutral rather than perfumed.
- Honest review: old, repeated accidents that have soaked into the underlay or the floor can need a second treatment, or in bad cases an underlay replacement. We tell you which case you are in before we start.
Dogs, cats and the differences that matter
Cat urine is more concentrated and the smell is more persistent than dog urine, and cats tend to go back to the same spot, so a single area can carry many layers. Dog accidents are usually larger and spread wider but shallower. Puppy and kitten training accidents are typically fresh and spread around the house; an older animal with a health problem leaves repeated, concentrated spots in one or two places. Each pattern changes how much solution and dwell time the job needs, and we plan it on the walk-through.
We treat the carpet and underlay. We do not treat fleas or other pests, which is licensed pest control work, and we do not replace underlay or carpet. If the urine has reached the subfloor on a bad spot, we will tell you and explain what a flooring trade can do.
Pet urine treatment prices
Pet urine and odour treatment is an add-on to the room clean: from $40 per affected room, on top of $45 per bedroom or standard room and $65 for a living area. A one-bedroom treatment therefore starts at the $120 minimum booking. Rooms with many old spots are quoted on inspection, and we tell you up front if a second treatment is likely.
Ready to book, or want a price first? Estimate it in seconds, get a free quote, or call 0481 614 304. 7 days a week, all Adelaide metro.
